Privacy Policy

At Celestial Harmonics Studios, located in the vibrant musical landscape of Austin, Texas, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you visit our website, use our services, or interact with us in any way. We encourage you to read this policy carefully to understand how we handle your information.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

• Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when you contact us, book studio time, sign up for our newsletter, or participate in promotions. For example, when booking a recording session, we collect your contact information to confirm the appointment and communicate any relevant details.
• Payment Information: When you make a purchase, we collect payment information such as credit card details or other financial information necessary to process your transaction. This information is securely processed through our trusted third-party payment processor and is not stored on our servers.
• Usage Data: We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us analyze trends, administer the site, and gather broad demographic information for aggregate use.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that enable us to recognize you and remember your preferences. You can control the use of cookies through your browser settings. For more details, please refer to our Cookies Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to provide the services you request, such as booking studio time, processing payments, and responding to your inquiries. We also use your data to improve our website and services, personalize your experience, and develop new features.
• Communication: We may use your contact information to send you important updates, newsletters, promotional materials, and other information about our services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email or contacting us directly.
• Analytics: We use usage data to analyze trends, track user behavior, and gather demographic information for aggregate use. This helps us understand how visitors use our website and identify areas for improvement.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to subpoenas or court orders.
• Security: We use your information to protect the security and integrity of our website and services, detect and prevent fraud, and resolve disputes.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any such change in ownership or control of your information.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive data, such as payment information, during transmission.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job duties.
• Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices and ensure they are aware of their responsibilities in protecting your information.

While we strive to protect your information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you and request a copy of it.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The specific retention period will depend on the nature of the information and the purpose for which it was collected. For example, we may retain transaction data for a longer period to comply with tax and accounting regulations.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Celestial Harmonics Studios
Attn: Data Protection Officer
320 Barton Springs Rd, Suite 100
Austin, TX 78704
Email: [email protected]
Phone: (512) 555-0123

10. Legal Information

ООО EchoSphere Studios, ОГРН 8953522978267, ИНН 3027678863, Acacia Avenue 12, Los Angeles, CA 90210.